The company

The company

Youi Pty Ltd is a registered general insurance company which underwrites its own policies. Our products currently include Vehicle (Car, Motorcycle, Caravan and Trailer), Home (Buildings and Contents), Watercraft and Business Liability.

We are regulated by the Australian Prudential Regulation Authority (APRA) and Australian Securities and Investment Commission (ASIC), a member of Insurance Council of Australia (ICA) and a signatory to the General Insurance Code of Practice. We're a wholly owned subsidiary of OUTsurance International Holdings Pty Limited which is part of the Rand Merchant Insurance Holdings Group (RMIH), a large international insurance services provider.

Our Australian Business Number (ABN) is 79 123 074 733 and our Australian Financial Services License (AFSL) number is 316511. 

Call Youi now on 13 YOUI and see what the future of your insurance looks like.

We respect your privacy of your personal information and handle it line with the Privacy Act and National Privacy Principles. View our Privacy Policy and Terms of use.

FAQs  /  Handling your complaint  / Fraud   

What we value

We love what we do. We are a passionate team with an honest work ethic.  We are dynamic in our approach and we work fast and hard to deliver results.  We always apply a human touch when dealing with our clients to give them the awesome service they deserve.

Awesome service
We give Awesome Service - We inspire our clients by exceeding their expectations and going the extra mile.

We are dynamic
We are Dynamic - We have an enterprising approach that is geared to move with the times and energised to shape the future.

We are human
We are Human - We develop our people through strength and understanding.

We are Fast
We are Fast  - We act decisively and are capable in our efficiency.

We are honest
We are Honest - We do the right thing and give candid and caring feedback

We are passionate
We are Passionate - We strive to be the best and are proud that our driving energy delivers results.

Code of Practice

Youi is a signatory to the General Insurance Code of Practice, which is an industry commitment to raising standards of service to its customers. Youi upholds these standards to provide efficient and professional service quality to the community and our policyholders in providing general insurance.

 General Insurance Code of Practice

RMI Holdings

Youi Pty Ltd is an Australian registered company and is a wholly owned subsidiary of OUTsurance International Holdings Pty Limited part of the Rand Merchant Insurance Holdings (RMIH) Group.