Hey Youi car insurance clients.

As you know, at Youi we’re about how you use, or don’t use your car. But right now, most of you are hardly using your cars. So, if this applies to you, we feel it’s only right to give you 15% temporary relief on your car insurance premium.


Trying Youi car insurance?

Thanks for trying Youi in these strange times. Start a quote and we’ll give you a further 15% temporary saving on your car insurance premium if you’re using your car less right now.

We're committed to looking after our customers and our staff. See what we're doing to limit the impact of COVID-19.
 

Insurance for individuals

We don’t make assumptions. We listen. At Youi, we see you as an individual. We dig deeper, ask the right questions and really get to know what’s important to you. And then we provide insurance options that suit. For insurance that values you for who you are, get in touch. Or select the type of insurance product you’re looking for above.

 

Get the insurance that gets the awards.

Clearly, listening pays off. We’ve taken out the awards trifecta – scoring in the areas of value, service and customer satisfaction.

Thanks to the experts at Canstar who recognised us as a winner for Outstanding Value Car Insurance nationally, and in Queensland and South Australia. We also won for Most Satisfied Customers for Car and Home Insurance in Queensland, and for Car Insurance in Victoria.

Then there was our customers who voted us winners of the Mozo People’s Choice awards for Excellent Claims Experience in Car and also Home Insurance. Probably the category where listening matters most.

While awards like this are nice, the most important thing is that our customers are having such a great experience with us.

Thanks to the experts at Canstar who recognised us as a winner for Outstanding Value Car Insurance nationally, and in Queensland and South Australia. We also won for Most Satisfied Customers for Car and Home Insurance in Queensland, and for Car Insurance in Victoria.

Why people like Youi insurance.

There's a lot of reasons, it turns out. By not making assumptions, and really taking the time to listen to our customers, we see what matters to them. Sure, they want great cover, but we provide more than just that.

Our customers want to be heard. They want to be taken seriously and not kept waiting. Fair enough. That's why we've put the people, the processes and the products in place to make it all happen. It's something we're proud of. It's insurance for individuals.

Anne is the Queen, and runs the Red Hot Motley Crew - a group of women growing old outrageously. Not being on top of things really annoys her. That's why she likes the Youi Claims Tracker.

As well as allowing customers to keep up to date on the status of their claim, and see where it is in the process, the Claims Tracker can show you details, appointment times and locations of service providers, and easily put you in touch with a Youi Claims Manager if you ever need it.

By listening and not making assumptions, we found out what matters to Anne.
Now we're ready to do the same for you.

Start a quote

David's job is to take patients in and out of operating theatres in a hospital. Being rushed and not having enough time to put his patients at ease really annoys him. That's why he likes the fact that at Youi, we don't limit the call times for our service staff.

We encourage our people to really understand our customers' situation and point of view. Because we believe insurance should never be a one-size-fits-all solution.

By listening and not making assumptions, we found out what matters to David.
Now we're ready to do the same for you.

Start a quote

It’s insurance with real rewards.

Rewards offers displayed in the Youi Mobile App

When you take out a Youi insurance policy, you’ll get access to real savings with YouiRewards. Giving you great deals on big-name nationwide brands – from food to entertainment and hobbies – you’ll join thousands of customers across Australia who have so far saved over $8 million on the things they love*. Now it’s your turn.

  • Premium partners nationwide.
  • Discounted entertainment, shopping, food and fun.
  • Offers suited to your insurance.

* YouiRewards offers total customer savings as at 14/02/20.

Check it out

Customers’ thoughts on our insurance.

We're only human, but we're always working on improving our products and services - that's what our Wall is for. This is where we come to read your comments and feedback, and to see where we're hitting the mark, and where we're missing it. Share your Youi experience with us on the wall so we can make your next one even better.