‘I spoke to Kaylen. She was very genuine and listened to me.’
Liz runs her own hair and make-up business around Sydney’s Northern Beaches. She found that Youi listened to what she needed from her insurance.
‘I spoke to May and she didn't make any assumptions.’
Fiona only goes into the office once a week, the rest of the time she works from home or does the running around with children.
‘I spoke to Rebecca and she was really helpful.’
Tomo uses his car to transport his honey making gear. He thought Youi were very helpful, because they could understand his Croatian accent!
Clearly, listening pays off.
Yep! We're winners. Thanks to the experts at Canstar who have recognised us this year as a National award winner for Outstanding Value Car Insurance. We also won in Queensland and South Australia.
And thanks to our customers who've voted us winners of the Mozo People’s Choice awards for Excellent Claims Experience in Car and Home Insurance. Probably the category where listening matters most.
We're pretty stoked that our customers are having such a good experience with us.
We're only human, but we're always working on improving our products and services - that's what our Wall is for. This is where we come to read your comments and feedback, and to see where we're hitting the mark, and where we're missing it. Share your Youi experience with us on the wall so we can make your next one even better.
"Britt was extremely helpful and was able to answer all my questions and explain the policy options easily."
"An insurance company that you actually dont mind talking to! The world has gone mad"
"You never really know how good your insurance company is until you claim. What a positive experience."
We get you.
At Youi, we get that you’re different. So is the way you drive, the house you have, and the places you take your boat to over summer.
We think your insurance should be different, too. That’s why you’ll find we’re not like the other insurers out there. We ask more questions and make less assumptions because the better we get to know you, the more we could help you save.
Drive a short distance? Light colored car? Work from home? No shed on your property? These are just a few of the reasons why you could save lots with us. Because at Youi, you get a premium that’s as unique as you are.