Car Insurance QLD
We get you
Youi has the Sunshine State covered from the beach to the bush, the Cape to Coolangatta, Birdsville to Brisbane, and everywhere in between.
We get that you want a smooth ride, no matter where or when. Whether you’re stuck in peak hour traffic, cruising to the Gold Coast, or driving to a favourite camping spot on the Sunshine Coast, we’re out there with you every day.
When you make a claim, we get that you want things to be simple, so we assign a dedicated advisor to you. And we make sure your time isn’t wasted on hold by aiming to answer 95% of calls within 20 seconds.
We get that when you’re on the phone to your insurance provider, you don’t want to waste time, so we aim to answer 95% of calls within 20 seconds, and make sure you have a dedicated claims advisor to handle your claim every step of the way. And we get that Queensland’s 3.4 million* licensed drivers want value for money when it comes to car insurance, so we ask the right questions to make sure your policy suits your lifestyle. The more we know about you, the less we have to assume, and that can save you lots.
On the road with you
When things go wrong, we’ll get you back on the move again quickly. So if you run into trouble on the Bruce Highway, or run out of petrol while holidaying up north, Youi’s Roadside Assistance fleet is here for you. It’s emergency assistance whenever you need it, 7 days a week, 365 days a year. And the best part? It’s not an expensive ‘extra’. If you have Youi comprehensive car insurance, it’s included. Dial 131117 and we’ll send help asap. Find out more here.
At your service
At Youi, it’s all about you. We get it, there’s a lot of companies selling car insurance in Queensland, so we make it our mission to provide you with the best service possible.
We’ve been awarded for it by the Customer Service Institute of Australia, The Institute of Customer Service Professionals, Reader’s Digest and others. But what really matters most to us is what you think. Over the past year we’ve received 50 000 customer reviews, and 91% have given us the thumbs up.