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Queensland, we’re here to listen.

Ah, Queensland. The Sunshine State. While it’s got a reputation as the nation’s playground, we know it’s not all cane toads, goannas and pineapple farmers. Queensland’s a diverse place, made up of unique individuals.

That’s why, at Youi, we’ll treat you like one. We won’t make assumptions about you. Instead, we’ll take the time to listen and get to know you – to how you drive and use your car. And then we’ll provide car insurance options to suit. Simple.

For car insurance that understands your Queensland way of life, talk to us.

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Queensland drivers switched and saved.*

It’s true. Around 73% of people in Queensland who switched to Youi told us they saved on their car insurance.

How much did they save?

An average of $147 per year*

In fact, Queensland customers told us they saved $1.1 million*


More awards, Queensland? Now you’re just embarrassing us.

Well. You’ve done it again Queensland. You’ve made us 2021 winners for the Car category with Mozo’s People’s Choice Awards for Most Recommended Car Insurer in Australia. Not to mention the experts at Canstar, who rated us as this year’s winners for Most Satisfied Customers for Car in Queensland and Victoria too. Really, you’re all too kind.

We’re committed to Queensland.

When you deal with Youi, you can be confident that we’ll go above and beyond to provide you with great service. Here are some stats to prove it.

  • *Data based on Youi customer service feedback and internal data collection accurate as at 31st May 2022; claims turnaround time is an average figure only.

We’re out there with you, Queensland.

If you run into trouble out on the road, Youi Roadside Assistance is available to help.

Over the past 7 months^ in Queensland, we‘ve done 10,681 call-outs, the majority of which were for engine and tyre trouble plus a couple for customers who got bogged. Our Roadside Assistance comes standard with every Comprehensive policy and is just a phone call away.

  • ^ Based on Youi internal data collected between 1st February 2021 and 31st August 2021.
  • * Subject to limits and costs. See the PDS for details.

Automatically included with comprehensive car & motorcycle cover*.

  • Vehicle towing
  • Emergency fuel
  • Flat or faulty batteries
  • Bogged vehicle
  • Taxi
  • Lost or locked keys
  • Caravan / trailer assistance
  • ^ Based on Youi internal data collected between 1st February 2021 and 31st August 2021.
  • * Subject to limits and costs. See the PDS for details.

Customers’ thoughts on our insurance.

We're only human, but we're always working on improving our products and services - that's what our Wall is for. This is where we come to read your comments and feedback, and to see where we're hitting the mark, and where we're missing it. Share your Youi experience with us on the wall so we can make your next one even better.