VIC Car Insurance
It's car insurance
/ for individuals in VIC
Victoria, we're here to listen.
Ah, Victoria. The Garden State. While it’s got a reputation as the nation’s cultural hub, we know it’s not all galleries, garage bands and grungey alleyways. Victoria’s a diverse place, made up of unique individuals.
That’s why, at Youi, we start by treating you like an individual. We won’t make assumptions about you. Instead, we’ll take the time to listen and get to know you – to how you drive and use your car. And then we’ll provide car insurance options to suit. Simple.
For car insurance that understands your Victorian way of life, talk to us.Start a quote
Victorian drivers switched and saved.*
It’s true. Around 75% of people in Victoria who switched to Youi told us they saved on their car insurance.
How much did they save?
An average of $175 per year*
In fact, Victorian customers told us they saved more than $1 million*
And the winner for car insurance is…
Huge thanks to the thousands of Australians who voted for us in the car category for Mozo’s People’s Choice awards, making us the 2020 winners for Customer Service and Outstanding Customer Satisfaction, on top of already being 2019 winners for Excellent Claims Experience. Cheers Australia, we’re glad you’re enjoying your time with us.
People's Choice 2020
People's Choice 2020
People's Choice 2019
We’re committed to Victoria.
When you deal with Youi, you can be confident that we’ll go above and beyond to provide you with great service. Here are some stats to prove it.
/ Call pick-up
/ Claims satisfaction*
/ On the road again without a tow
- *Data based on Youi customer service feedback and internal data collection accurate as at 6th July 2020; claims turnaround time is an average figure only.
We’re out there with you, Victoria.
If you run into trouble out on the road, Youi Roadside Assistance is available to help.
Over the past 12 months^ in Victoria, we've done 9450 call-outs, the majority of which were for engine and tyre trouble plus a couple for customers needing help with their battery. Our Roadside Assistance comes standard with every Comprehensive policy and is just a phone call away.
- ^ Based on Youi internal data collected between 26th November 2018 and 25th November 2019.
- * Subject to limits and costs. See the PDS for details.
Automatically included with comprehensive car & motorcycle cover*.
- Vehicle towing
- Emergency fuel
- Flat or faulty batteries
- Bogged vehicle
- Lost or locked keys
- Caravan / trailer assistance
What our car insurance customers think.
YouiWall™View all the comments
We're only human, but we're always working on improving our products and services - that's what our Wall is for. This is where we come to read your comments and feedback, and to see where we're hitting the mark, and where we're missing it. Share your Youi experience with us on the wall so we can make your next one even better.
“This was my first time requesting roadside assistance and I am really impressed by the service provided by Youi. I would highly recommend.”