Car Insurance VIC
WE GET YOU
Melbourne to Mildura, Bendigo to Bright, Gippsland to the Great Ocean Road, and everywhere in between – Youi has Victoria covered. We get that it’s busy out there, with 4.6 million* vehicles on the state’s roads. Whether you’re heading to the office during peak hour, day-tripping to the Yarra Valley, or cruising to High Country, we understand that you want a smooth ride. Youi is about more than just car insurance. We’re there for you when you need us.
If things go wrong, we get that a hassle-free claims process is vital, so we make sure one person takes care of you from start to finish. And you won’t waste time on hold, because we aim to answer 95% of phone calls within 20 seconds. We get that you don’t want a generic car insurance premium that could be costing you more than you need to spend, so we ask you a few more questions to get to know you better and tailor-make a policy as ‘Younique’ as you are.
We’re out there with you every day. If you’ve broken down on the M1, or have car issues while sightseeing on the Peninsula, you can rely on Youi’s Roadside Assistance to get you back on the road - 7 days a week, 365 days a year. It’s included in every Youi comprehensive car insurance policy. Just call 131117 and we’ll be on our way. Click here to learn more.
Award winning service
We get it, car insurance in Victoria is a crowded market, but we believe our customer service sets us apart from the pack. We’re working hard 24/7 to make sure we’re offering you the very best service around.
We’ve been awarded for it by the Customer Service Institute of Australia, The Institute of Customer Service Professionals, Reader’s Digest and others. But it’s what you think that matters most to us, and we’re thrilled that of the 50 000 customer reviews we’ve received this year alone, 91% are happy with us. At Youi, it’s all about you.