Contact
Get in touch
Need help with a quote? Question about your policy? Need to talk about a claim? Contact us - we’re ready to listen.
Got an emergency or after hours?
Emergency or need Roadside Assist? Call 13 11 17
We’re here for you. We’re on call 24/7 for Roadside Assistance and emergencies.
Call Us
National Relay Service
TTY users:
Call 133 677 and then ask for 13 9684.
Speak and Listen users:
Call 1300 555 727 and then ask for 13 9684.
Internet relay users:
Connect to the NRS, then ask for 13 9684.
Support Services
To find other ways Youi can help you or someone you know, including Financial Hardship Assistance and Family Domestic Violence Support, please go to our Support Services page for more information.
Media Enquiries
For media enquiries email mediaenquiries@youi.com
Cancellation request
To cancel your policy, you’ll need to login to your policy and complete the cancellation request form or call us on 13 9684.
LoginTo cancel a NSW Compulsory Third Party (CTP) policy, please call us on 1300 004 007.
For SA Compulsory Third Party (CTP) policy changes or cancellations, please contact Service SA directly.