Audatex is a leading provider of computerised estimating and claims management solutions. The company works in partnership with insurers, bodyshops, motor manufacturers and all parties involved in the supply chain to provide solutions that ensure effective resolution of claims.
Audatex is part of the Solera group of companies, a global provider of claims solutions. Focused on maximizing efficiency, Solera's companies deliver innovative solutions to customers in over 50 countries, across six continents. Audatex' expertise and applied technology, backed by world-class resources and extensive IT infrastructure investment, ensure improved productivity, profitability as well as customer retention and satisfaction.
How Audatex and Youi work
We reserve the right to validate all repair estimates using the Audatex system. This validation process looks for the completeness of and cost for the repair and the repair method to be adopted. We also consider the repairer’s equipment levels and experience to carry out repairs to the damaged vehicle.
Adjustments to a repairer’s estimate will only be considered when this validation process has been completed and our assessor is satisfied that the damage caused is consistent with the accident description.
We allow for costs for additional repair/labour/parts as an additional estimate as long as we are given the opportunity to inspect and approve these in accordance with our repair guidelines.