It's your home.
It matters to you,
and that matters to us.
We treat you as an individual. We’ll listen to what’s important to you about your home. Because when it comes to getting a home insurance quote or making a claim, what matters to you, matters to us.
24/7 Emergency claims assistance
Our home insurance claims team is available 24/7 because you never know what’s going to happen or when.
One event, one excess
Our home insurance customers will only have one excess per event if you have more than one Youi policy.
Dedicated claims team
Our home insurance team will be there for you from start to finish during the claims process.
Youi offer our home insurance customers flexible excess options to suit your back pocket.
Building & Contents insurance
Sleep soundly knowing you've protected your home from the inside out. Our building & contents insurance covers your home on the outside and your things in it, in the face of crime, extreme weather, fire, accidents and even civil unrest. Youi also offers temporary accommodation of up to 12 months, removal of debris, and even counselling after a traumatic event. Building & contents cover.
Our building insurance covers the structure of your home building for damage caused by things like fire, flood, storm, impact, theft and earthquake. And if you ever need emergency repairs or temporary accommodation after an insured event, then we'll take care of you. If you want to cover your home for accidental damage, we have an add-on option for that too. Building cover.
If it's what's on the inside that counts, then you might be looking for contents insurance. This will cover the things that matter most to you, from the precious to the practical. And if you want to add protection for something specific like your business items, we have an add-on option for that. Our contents policy also covers your belongings if they're damaged by fire or a motor vehicle accident in a moving van in transit to your new house. Contents cover.
Our landlord insurance provides all the same standard features of our building insurance, plus some extra cover and options specifically for landlords. This insurance, tailored for landlords, covers your property and furnishing for extreme weather events like storms and floods. It also covers your loss of rent for up to 12 months if an insured event means your building is no longer safe for tenants to live in. Landlord cover.
We're only human, but we're always working on improving our products and services - that's what our Wall is for. This is where we come to read your comments and feedback, and to see where we're hitting the mark, and where we're missing it. Share your Youi experience with us on the wall so we can make your next one even better.
"Britt was extremely helpful and was able to answer all my questions and explain the policy options easily."
"An insurance company that you actually dont mind talking to! The world has gone mad"
"You never really know how good your insurance company is until you claim. What a positive experience."
Win $10,000 worth of YouiRewards partner gift cards.
Not yet a Youi Home & Contents customer?
Complete a Building and/or Contents quote and automatically go into the draw.
Existing Youi customer?
Just use any offer in the YouiRewards app and automatically go into the draw too.