Building & Contents Insurance
Protect your house or apartment and belongings with cover for theft, fire, earthquakes, floods and storms.
Ah, Victoria. While it’s known as Australia’s metro hipster hotspot, we know it’s not all inner-city apartments and red-brick townhouses. Victoria is a diverse place, made up of unique individuals and their homes.
At Youi, we’ll treat you like an individual. We won’t make assumptions about you. Instead, we’ll take the time to listen and get to know you – to what matters most about your home, and how you spend your time there. It’s how we could help you save on your home and contents insurance. Simple.
For home insurance that understands your Victorian way of life, talk to us.
Protect your house or apartment and belongings with cover for theft, fire, earthquakes, floods and storms.
Protect your house or apartment with cover for theft, fire, earthquakes, floods and storms.
Protect your belongings with our contents insurance, designed to cover the things that matter most to you.
Protect your investment property against extreme weather events and loss of rent with our landlord insurance.
Protect your house or apartment and belongings with cover for theft, fire, earthquakes, floods and storms.
Protect your house or apartment with cover for theft, fire, earthquakes, floods and storms.
Protect your belongings with our contents insurance, designed to cover the things that matter most to you.
Protect your investment property against extreme weather events and loss of rent with our landlord insurance.
An average of $261 per year*
In fact, Victorian customers told us
they saved $864 thousand*
Well. You’ve done it again Victoria. You’ve made us 2021 winners for the Home Insurance category with Mozo People’s Choice Awards where we took out top honours in Excellent Customer Service, Excellent Claims Experience and Most Recommended Home Insurer. Not to mention the experts at Canstar, who rated us as winners of the Most Satisfied Customers for Home Insurance in Australia.
When you deal with Youi, you can be confident that we’ll go above and beyond to provide you with great service. Here are some stats to prove it.
Of the 3,100,000+ calls received in the last 12 months, we answered 91% within 20 seconds.
We don't mess around sorting out your claim, and our customers are happier for it.
More customers are discovering how easy it is to track their claims with our online claims tracker.
Of the 3,100,000+ calls received in the last 12 months, we answered 91% within 20 seconds.
We don't mess around sorting out your claim, and our customers are happier for it.
More customers are discovering how easy it is to track their claims with our online claims tracker.
*Data based on Youi customer service feedback and internal data collection accurate as at 31st May 2022; claims turnaround time is an average figure only.
^Internal data sources show that as at 9th September 2021, more than 42,000 customers have accessed the Claims Tracker.
If trouble ever strikes at home, Youi’s 24/7 claims team will always be just a phone call away.
From a late-night tap leak, to the big weather events that can strike, we know that your claim is your emergency. So call us any time on 13 9684, and we’ll help you get sorted.
Subject to limitations and exclusions. See the PDS for details.
Automatically included with Building cover.
Youi car insurance customers rate their experience with us a 4.7 out of 5. Take a look at some of their great reviews on Trustpilot.
4.7 / 5 from over 17,160 reviews.