Our insurance claims team will be there for you from start to finish during the claims process, and we can help with emergency claims 24/7.
Clean up and professional fees
We’ll give you up to 20% of the building sum insured to pay any associated clean up and professional costs after an insured event.
Cover while you move
If you’re moving home we’ll automatically cover your contents at your new address for up to 14 days.
Storm and flood cover
We’ll cover your building and/or contents against loss or damage caused by storm, including lightning, wind, hail, snow and flood waters.
Loss or damage caused by an insured event to your landlord’s fitted carpets, fixtures and fittings for tenants of rental properties.
One event, one excess
If a single event impacts more than one of your items insured under different Youi policies at the same address, you’ll only pay the higher of the 2 excesses.
If you can’t live at your home due to an insured event we’ll pay the costs for your temporary accommodation for up to 12 months.
Loss or damage to the insured property caused by escaping water that occurred:
- Suddenly and without warning; or
- Slowly over a period of time and you could not reasonably have been aware of it.