Caravan and Trailer insurance updates

We’ve been busy making updates to our caravan and trailer insurance cover to help make things a little clearer for you.

See what's changed

This table is a guide and lists the main changes to the Caravan and Trailer Insurance Product Disclosure Statement (PDS). The information in the table does not replace or vary our PDS so please read the entire PDS for details of features and benefits and to ensure that this product is right for you. 

 

Cover types

Comp: Comprehensive 
TPFT: Third Party Fire & Theft
TPPO: Third Party Property Only

PDS sectionCoverPage #Update typeChange in the PDSPDS Effective Date
Important information5 - 22
Cancelling your policy
Comp
TPFT
TPPO
7Fee increase

Increase of cancellation fee from $22 to $30 (inclusive of GST).

02 Jul 2025
Authorised persons on your policy
Comp
TPFT
TPPO
11Clarification

Update to how you can add or remove an Authorised Person to your policy and what they are able to do on your behalf.

02 Jul 2025
Your responsibilities: 7. Take reasonable precautions
Comp
TPFT
TPPO
13Clarification

Insertion of the terms ‘injury’ and ‘relating’. 

You must take all reasonable precautions to prevent or reduce injury, loss or damage relating to any insured property, even after an incident covered by your policy;

02 Jul 2025
About your cover23 - 38
Extra cover: Traveller Bonus
Comp
TPFT
TPPO
-Reduction

Removed: payment of $200 if you visit each mainland Australian state and territory with your caravan is no longer included.

02 Jul 2025
Optional Cover: 3. Business Items
Comp
TPFT
32Reduction

Removed cover of business items inside an annex when you also have Optional Cover: 1. Annex. Your business items are only covered in the caravan or trailer. 

What is covered? 

If you have this optional cover, loss or damage to your business items whilst they are in the caravan or trailer.

02 Jul 2025
General exclusions
Comp
TPFT
TPPO
35Reduction

Excluded animals extended to lizards, amphibians and rodents. 

We will not pay for loss or damage: 
15. caused by, resulting or arising from insects, lizards, amphibians, rodents or vermin, other than where they contribute to the cause of a fire;

02 Jul 2025
Claiming39 - 48
Authorised persons on your claim
Comp
TPFT
TPPO
40Clarification

Update to how you can add or remove an Authorised Person to your claim and what they are able to do on your behalf.

02 Jul 2025
How we settle your claim: 1. If the caravan, trailer or annex is repairable
Comp
TPFT
43Clarification

Updated to better explain the repairs process.

02 Jul 2025
PDS sectionCoverPage #Update typeChange in the PDSPDS Effective Date
Important information4 - 14
Your responsibilities: 2. Notify us of any changes
Comp
TPFT
TPPO
8Clarification

The terms ‘charged with’ and ‘wilful damage’ have been added to this condition. 

During your contract period you must notify us as soon as practically possible if:  

  • you or anyone covered under this policy have been charged with or convicted of any criminal act relating to fraud, theft, dishonesty, arson, wilful damage or malicious damage. 
03 Jul 2024
What do these words mean? Contents
Comp
TPFT
11Reduction

Contents also excludes: 

  • cash, other negotiables or any items which can be exchanged for cash (such as vouchers, money orders or tickets), smartcards or phone cards; and
  • credit, debit or other bank cards. 
03 Jul 2024
What do these words mean? Jewellery
Comp
TPFT
12Reduction

Definition updated to include any wearable adornment containing a valuable material; and can be a smart device such as a smart watch. Jewellery is excluded as contents. 

03 Jul 2024
About your cover15 - 24
General exclusions
Comp
TPFT
22Clarification

We will not pay for: 
2. repair of the caravan, trailer or annex to a better standard, specification, condition or quality than existed prior to the incident covered by your policy. 

03 Jul 2024
Claiming25 - 31
Responsibilities when you make a claim
Comp
TPFT
TPPO
27Clarification

Authorised persons and drivers have been added to this condition. 

9. You, any authorised person, and any person who was driving the caravan or trailer with your permission at the time of the incident that you are claiming for, must give us full co-operation and comply with all our requests in relation to your claim. 

03 Jul 2024
How we settle your claim: 4. Contribution to repairs
Comp
TPFT
29Clarification

New section explaining how we will settle your claim where we are unable to carry out repairs due to the condition of the caravan, trailer or annex prior to the incident. This can involve you making a financial contribution to the repairs. 

03 Jul 2024
Excess
Comp
TPFT
TPPO
31Clarification

The single excess benefit when claiming on more than one Youi policy for the same incident extends only to a spouse’s or defacto partner’s policy where the policyholders are not the same person or legal entity.

03 Jul 2024
PDS sectionCoverPage #Update typeChange in the PDSPDS Effective Date
Important Information3-12
Your responsibilities: 2. Notify us of any changes
Comp
TPFT
TPPO
7ClarificationYou must notify us as soon as practically possible if any of the specified changes listed under ‘Notify us of any changes’ occur.05 Jul 2023
Your responsibilities: 9. Treat our people with respect
Comp
TPFT
TPPO
8ClarificationIf this requirement is not met, we can cancel any policy you have with us and, where relevant, we can remove you as an authorised person from any other Youi policy.05 Jul 2023
About your cover13-22
Earthquake
TPFT
13ReductionCover removed from Third Party, Fire and Theft policies only. Earthquake cover still applies to Comprehensive policies.05 Jul 2023
Contents Inside the Caravan
Comp
TPFT
15ReductionComprehensive and Third Party, Fire and Theft policies for a caravan (including camper trailers). No cover for theft or attempted theft unless the contents were inside a locked caravan or locked compartment which was permanently secured to it. This reduction does not apply to the optional cover Caravan Contents Upgrade.05 Jul 2023
Temporary Replacement Cover
Comp
TPFT
TPPO
15-16BenefitComprehensive policies: Removed the additional $1,000 excess payable if you made a claim during the 14 days after you sold or gave away the caravan or trailer, if you had not informed us of the replacement caravan or trailer.05 Jul 2023
Business Items (Optional)
Comp
TPFT
18ReductionComprehensive and Third Party, Fire and Theft policies: No cover for theft or attempted theft, unless the business items were inside a locked caravan or trailer, or a locked compartment which was permanently secured to it.05 Jul 2023
General exclusions
Comp
TPFT
TPPO
21Reduction41. Wear and tear, rust, corrosion, or deterioration exclusion extended to structural fatigue or structural failure. Roof and body seals stated as examples for the exclusion.05 Jul 2023