Caravan and Trailer insurance updates
We’ve been busy making updates to our caravan and trailer insurance cover to help make things a little clearer for you.
See what's changed
This table is a guide and lists the main changes to the Caravan and Trailer Insurance Product Disclosure Statement (PDS). The information in the table does not replace or vary our PDS so please read the entire PDS for details of features and benefits and to ensure that this product is right for you.
Cover types
Comp: Comprehensive
TPFT: Third Party Fire & Theft
TPPO: Third Party Property Only
PDS section | Cover | Page # | Update type | Change in the PDS | PDS Effective Date |
---|---|---|---|---|---|
Important information | 5 - 22 | ||||
Cancelling your policy | Comp TPFT TPPO | 7 | Fee increase | Increase of cancellation fee from $22 to $30 (inclusive of GST). | 02 Jul 2025 |
Authorised persons on your policy | Comp TPFT TPPO | 11 | Clarification | Update to how you can add or remove an Authorised Person to your policy and what they are able to do on your behalf. | 02 Jul 2025 |
Your responsibilities: 7. Take reasonable precautions | Comp TPFT TPPO | 13 | Clarification | Insertion of the terms ‘injury’ and ‘relating’. You must take all reasonable precautions to prevent or reduce injury, loss or damage relating to any insured property, even after an incident covered by your policy; | 02 Jul 2025 |
About your cover | 23 - 38 | ||||
Extra cover: Traveller Bonus | Comp TPFT TPPO | - | Reduction | Removed: payment of $200 if you visit each mainland Australian state and territory with your caravan is no longer included. | 02 Jul 2025 |
Optional Cover: 3. Business Items | Comp TPFT | 32 | Reduction | Removed cover of business items inside an annex when you also have Optional Cover: 1. Annex. Your business items are only covered in the caravan or trailer. What is covered? If you have this optional cover, loss or damage to your business items whilst they are in the caravan or trailer. | 02 Jul 2025 |
General exclusions | Comp TPFT TPPO | 35 | Reduction | Excluded animals extended to lizards, amphibians and rodents. We will not pay for loss or damage: | 02 Jul 2025 |
Claiming | 39 - 48 | ||||
Authorised persons on your claim | Comp TPFT TPPO | 40 | Clarification | Update to how you can add or remove an Authorised Person to your claim and what they are able to do on your behalf. | 02 Jul 2025 |
How we settle your claim: 1. If the caravan, trailer or annex is repairable | Comp TPFT | 43 | Clarification | Updated to better explain the repairs process. | 02 Jul 2025 |
PDS section | Cover | Page # | Update type | Change in the PDS | PDS Effective Date |
---|---|---|---|---|---|
Important information | 4 - 14 | ||||
Your responsibilities: 2. Notify us of any changes | Comp TPFT TPPO | 8 | Clarification | The terms ‘charged with’ and ‘wilful damage’ have been added to this condition. During your contract period you must notify us as soon as practically possible if:
| 03 Jul 2024 |
What do these words mean? Contents | Comp TPFT | 11 | Reduction | Contents also excludes:
| 03 Jul 2024 |
What do these words mean? Jewellery | Comp TPFT | 12 | Reduction | Definition updated to include any wearable adornment containing a valuable material; and can be a smart device such as a smart watch. Jewellery is excluded as contents. | 03 Jul 2024 |
About your cover | 15 - 24 | ||||
General exclusions | Comp TPFT | 22 | Clarification | We will not pay for: | 03 Jul 2024 |
Claiming | 25 - 31 | ||||
Responsibilities when you make a claim | Comp TPFT TPPO | 27 | Clarification | Authorised persons and drivers have been added to this condition. 9. You, any authorised person, and any person who was driving the caravan or trailer with your permission at the time of the incident that you are claiming for, must give us full co-operation and comply with all our requests in relation to your claim. | 03 Jul 2024 |
How we settle your claim: 4. Contribution to repairs | Comp TPFT | 29 | Clarification | New section explaining how we will settle your claim where we are unable to carry out repairs due to the condition of the caravan, trailer or annex prior to the incident. This can involve you making a financial contribution to the repairs. | 03 Jul 2024 |
Excess | Comp TPFT TPPO | 31 | Clarification | The single excess benefit when claiming on more than one Youi policy for the same incident extends only to a spouse’s or defacto partner’s policy where the policyholders are not the same person or legal entity. | 03 Jul 2024 |
PDS section | Cover | Page # | Update type | Change in the PDS | PDS Effective Date |
---|---|---|---|---|---|
Important Information | 3-12 | ||||
Your responsibilities: 2. Notify us of any changes | Comp TPFT TPPO | 7 | Clarification | You must notify us as soon as practically possible if any of the specified changes listed under ‘Notify us of any changes’ occur. | 05 Jul 2023 |
Your responsibilities: 9. Treat our people with respect | Comp TPFT TPPO | 8 | Clarification | If this requirement is not met, we can cancel any policy you have with us and, where relevant, we can remove you as an authorised person from any other Youi policy. | 05 Jul 2023 |
About your cover | 13-22 | ||||
Earthquake | TPFT | 13 | Reduction | Cover removed from Third Party, Fire and Theft policies only. Earthquake cover still applies to Comprehensive policies. | 05 Jul 2023 |
Contents Inside the Caravan | Comp TPFT | 15 | Reduction | Comprehensive and Third Party, Fire and Theft policies for a caravan (including camper trailers). No cover for theft or attempted theft unless the contents were inside a locked caravan or locked compartment which was permanently secured to it. This reduction does not apply to the optional cover Caravan Contents Upgrade. | 05 Jul 2023 |
Temporary Replacement Cover | Comp TPFT TPPO | 15-16 | Benefit | Comprehensive policies: Removed the additional $1,000 excess payable if you made a claim during the 14 days after you sold or gave away the caravan or trailer, if you had not informed us of the replacement caravan or trailer. | 05 Jul 2023 |
Business Items (Optional) | Comp TPFT | 18 | Reduction | Comprehensive and Third Party, Fire and Theft policies: No cover for theft or attempted theft, unless the business items were inside a locked caravan or trailer, or a locked compartment which was permanently secured to it. | 05 Jul 2023 |
General exclusions | Comp TPFT TPPO | 21 | Reduction | 41. Wear and tear, rust, corrosion, or deterioration exclusion extended to structural fatigue or structural failure. Roof and body seals stated as examples for the exclusion. | 05 Jul 2023 |