Home insurance updates

The terms ‘charged with’ and ‘wilful damage’ have been added to this condition. 

During your contract period you must notify us as soon as practically possible if:  

• you or anyone covered under this policy have been charged with or convicted of any criminal act relating to fraud, theft, dishonesty, arson, wilful damage or malicious damage. 

A common area also includes any lockable structures located in this area.

Personal transportation devices noted as included under contents. 

Contents also includes: 

• bicycles and personal transportation devices;

Definition added. 

Personal transportation device/s means any vehicle used for personal transportation which is powered by an electric or combustion engine; such as an e-bike, scooter, unicycle, one-wheel, hoverboard, skateboard or segway. It does not include cars, motorcycles, boats, mobility scooters and wheelchairs, or any vehicle powered only by manual means. 

The leak detection benefit only applies where a claim is made on a Buildings policy for loss or damage caused by escaping water.

The words ‘unless the person is a permanent boarder, your tenant, or any other person who resides at the premises who is not your family’ have been removed as an exception to this exclusion,  

What is not covered? 
Any claim for legal liability for death or bodily injury: 

• you or any employees working for you.

One of the qualifying conditions of this cover has been updated from the premises being ‘no longer safe to live in’ to the premises being ‘unliveable’.  

On page 15 in the ‘What do these words mean’ section, ‘unliveable’ means the premises is: 

• not safe to live in; or 
• not fit to live in as a result of not being connected (where it normally would be connected) to electricity, gas or water. 

What is covered?

Loss or damage caused by an insured event to contents located in a common area.

Cover expanded to include spare parts, tools and accessories of any vehicle (not just motor vehicles); for example, a trailer. 

Food Spoilage is no longer an Extra Cover.

There is no cover in the policy for loss or damage to perishable food and medicines due to the public electricity supply failing to reach the premises, the sudden escape of refrigerant fumes, or electrical or electronic failure, when it was not due to an Insured Event. The nil-excess and $250 per household member (up to a maximum of 6 people) claimable limit no longer apply.

Loss or damage to perishable food and medicines is still covered for Insured Events; as contents, subject to the contents excess and contents sum insured. 

The most we will pay for rental arrears has increased from $1,000 per week to $1,250 per week.

Silica has been added to this exclusion. 

We will not pay for death or bodily injury to any person, or loss or damage to property, caused by, resulting or arising from: 

43. asbestos or silica. 

Authorised persons have been added to this condition. 

8. You and any authorised person must give us your full co-operation and comply with all our requests in relation to your claim.

The single excess benefit when claiming on more than one Youi policy for the same incident extends only to a spouse’s or defacto partner’s policy where the policyholders are not the same person or legal entity.

Delayed notification storm excess 
An additional excess applies if a claim is made on your buildings policy under the insured event of Storm more than 90 days after the incident occurred. The excess amount will be shown on your policy schedule.