Rewards

 

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Introducing YouiRewards

Get half your premiums in the form of YouiDollars™ to use with our partners across a great range of food, entertainment & more.

Terms & Conditions

You Deserve To Be Rewarded.

Dinner. Movie. Holiday. Your Youi premium does more than keep you covered, it also rewards you with countless ways to save on food, entertainment, retail, travel and more. With the new YouiRewards™ program, each month you'll get half your premium payment in the form of YouiDollars™ to redeem on everyday things you love, want and need.

Get $10 Off Home Décor

Adairs is a natural destination for home inspiration, with a complete range of manchester and soft furnishings to home decor, wall art and lighting to bring your home to life.

Get $15 Off
Online

Whether you're a professional athlete or everyday fitness fan, New Balance products are the perfect blend of function and fashion, giving you the performance technology you need and the style you want.

Get $40 Off
Workout Gear

Lorna Jane designs and creates women’s casual technical fashion and is proudly 100% Australian owned.

Get $10 Off At
Krispy Kreme

Make your day a little more doughlicious. Doughnuts made fresh daily can now be delivered direct to your doorstep.

Get $99 Off Your Joining Fee*

Anytime Fitness is the biggest fitness community in Australia with over 430 24-hour locations nationwide.*Refer to the Youi app for offer terms and conditions.

Get $5 Off Secure Parking

Secure-a-Spot is Secure Parking's online booking service that provides stress-free parking in the city whilst saving you money on the normal parking rate.

Get $5 Off
Your MEAL

Hungry Jacks is an iconic Australian brand, delivering quality products and simply better burgers across every state of Australia.

Get $30 Off Your Tickets

Event Cinemas is a national film exhibitor showing mainstream and independent movies for all audiences.

Get $10 off a Ticketek Gift Voucher

Ticketek is Australia's largest sports and entertainment ticketing company, with over 20,000 events on sale each year.

Get Up To $250
Off Your Cruise

Flight Centre is the largest retailer of travel in Australia offering flights, cruises, tours & more.

Get Up To
$30 Off 

Redballoon is Australia's #1 experience gift site, with over 3000 personal and corporate gift ideas and experience vouchers.

Get $10 Off
Online

boohoo is a global online fashion retailer offering thousands of styles across Womenswear and Menswear so you can stay ahead of the trends. With 100 new styles every day, boohoo is 24/7 fashion at its best.

Partner offers subject to minimum spend. YouiRewards & the Youi App are subject to T&Cs and terms of use. See the App for more details.

How It Works

  1. Download the Youi app
  2. Create an account
  3. Link your policy by entering your policy number(s)
  4. Visit the “Balance” tab to view your available balance
  5. Browse offers by categories or by partners
  6. If you find an offer you like, click “Accept Offer”
  7. Redeem your offer in-store or online by visiting the “My Vouchers” tab
  8. Follow the steps in the offer to redeem – T&Cs apply, see offers for details
  9. YouiDollars™ can only be used to accept our Partner offers within the Youi App
FAQs

Settings

How do I link my policy?
Select the ‘link policy’ tab and follow the prompts, starting by entering your Youi policy number. If you don’t know your policy number, please call us on 13 YOUI.
How do I see my balance?
Click the "Balance" tab in the app.
How can I change my password?
If you’ve forgotten your password or need to change it you can use the ‘forgot password’ button and we’ll send you a link to reset it. Alternatively, you can log in to the App via Facebook or Google.
How can I update my policy?
To update your policy call us on 13 YOUI (9684) to speak to a member of our team.

Earning YouiDollars™

How do I earn YouiDollars™?

One month after you make each premium payment, 50% will be credited to your YouiRewards™ account - in whole numbers, rounded in your favour. The following exception applies:

If you pay the policy by one annual instalment
Your total payment will be divided by 12 and your Youi Dollars™ will be credited to your account on a monthly basis.

What happens if I change my policy?
If you make a change to your policy which increases your premium, your ability to earn YouiDollars™ will increase accordingly.  The additional YouiDollars™ will be credited to your account one month after the new premium payment is made.  If you change your policy and receive a refund, the YouiDollars™ that are credited to your YouiRewards™ account at the end of the month will decrease.  You can always check your current balance via the “balance” tab in the App.  
How can I earn more YouiDollars™?
You will accrue more YouiDollars™ each time you pay or renew your premium or taking out an additional policy.

Using   YouiDollars™

Do YouiDollars™ expire?
Yes. YouiDollars™ that haven’t been used within 18 months will expire.
Why have my YouiDollars™ disappeared?
YouiDollars™ will disappear once you've claimed an offer or if they have expired.
Where I can use YouiDollars™?
You can only use YouiDollars™ within the Youi App, where you can purchase any of the great offers made available by our partners. Some of the partner offers may be in-store only and others may allow you to redeem online or in-store. Please read the offer details in full.
I see an offer I like but I don't have enough YouiDollars™ to claim it. Can I claim it anyway?
It's not possible to use more YouiDollars™ than what is showing in your balance.
What can I use my YouiDollars™ on?
Treat yourself to any of the great partner offers that are available within the app, ranging from food and entertainment to travel and hospitality.
How do I redeem an offer?
Generally, there are two ways to redeem, depending on the offer. 
  • You accept an offer and present the voucher in-store or online
  • You accept an offer and will be directed to our partner’s payment site to complete the transaction.

Please always check the individal offer terms and conditions for further details.

Usage & Cancelling

Which devices do the Youi App support?
The app supports both iOs and Android.
I share a policy with a partner or family member. Can we both use the app?
Yes. You will both be able to download and access the App on your phones. However, the policyholder must link the policy first and you must use the same login details.
I don't want to use the YouiRewards™ App anymore. Should I delete it?
Sure. If you change your mind, unexpired YouiDollars™ will be waiting for you when you return.
If I cancel my policy, can I still use the rewards I've earned?
To access your YouiDollars™ you must have at least one active policy with us. For example, if you have three policies and you cancel two, you can still use any YouiDollars™ that have been credited to your account and any that may earn on your active policy.

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