Youi's Contents Discount Terms and Conditions

  1. Until 29 March 2023, a discount was available on the premium for a Youi Home Contents policy if it is an Eligible Policy and the Eligibility Criteria are satisfied in accordance with and subject to these terms and conditions as amended from time to time, or until the discount is discontinued, in accordance with paragraph 11 (“the Contents Discount”).

  2. For the avoidance of doubt, this promotion ended 29 March 2023.

    Eligibility Criteria
  3. A policyholder who had an Eligible Policy and wanted to apply for the Contents Discount must have contacted Youi to ask for the Contents Discount and provided such information as Youi may have required to be satisfied that the relevant policy was an Eligible Policy.
  4. A Youi Home Contents policy became an Eligible Policy and, subject to paragraph 2, satisfied the Eligibility Criteria if:
    1. there was a current Youi Car policy* active when the Youi Home Contents policy was purchased; or
    2. a Youi Car policy was purchased or renewed and not cancelled during any applicable cooling off period for that Youi Car policy,  
      and the overnight Address for the Youi Car policy matched the insured Address of the Youi Home Contents policy throughout that period (the overnight Address and insured Address is as noted on the policy schedule for the relevant policy).
  5. Paragraphs 3 - 4 are collectively referred to as “the Eligibility Criteria”.

    * Youi Car policy includes Youi Comprehensive Car, Third Party Fire & Theft and Third Party Property Only policies. Compulsory Third Party insurance is not an Eligible Policy.

    Other Terms

  6. For the avoidance of doubt, the Contents Discount did not apply to any policy if either the Eligibility Criteria had not been met or the policy was not an Eligible Policy prior to the end of the promotion.

  7. Customers have a right to cancel any policy during the cooling off period specified in the relevant Product Disclosure Statement (PDS) or otherwise in accordance with the relevant PDS.  Where a customer cancelled a Youi Car policy during its cooling off period, with the effect that the Youi Home Contents policy ceased to be an Eligible Policy or the Eligibility Criteria were otherwise not satisfied in relation to any Youi Home Contents policy to which the Contents Discount had been applied, the premium amount for the Youi Home Contents may have been adjusted so that the premium was increased by the removal of the Contents Discount for the remainder of the contract period. A new Tax Invoice and Payment Schedule would be issued and the additional premium amount resulting from the removal of the Contents Discount would be collected in accordance with the direct debit arrangement as amended either:
    1. by one instalment where the premium is paid annually; or
    2. by adjusting the future instalment amounts and in some instances collecting an additional pro-rata instalment where the premium is paid in instalments.
  8. The Contents Discount may only have been confirmed to apply to once the Eligibility Criteria had been satisfied.
  9. If the Eligibility Criteria was satisfied in relation to an existing Youi Home Contents policy only through the subsequent purchase or renewal of a Youi Car policy, the existing Youi Home Contents policy may have had the Contents Discount applied to any premium or remaining instalment due in respect of the Youi Home Contents policy within one (1) calendar month after the Eligibility Criteria is satisfied in respect of that policy.
  10. Youi may, at its discretion, have applied the Contents Discount to an Eligible Policy that satisfied the requirements in paragraph 3 even if the policyholder had not asked for the Contents Discount as required by paragraph 2.  If Youi chose to apply a Contents Discount for which the policyholder has not applied, Youi was/is not obliged to continue to apply the Contents Discount at subsequent renewals of the Eligible Policy.  
  11. If the Contents Discount had been confirmed to apply in accordance with paragraph 7, the Youi Home Contents policy would receive the benefit of the Contents Discount for the remainder of the contract period of that policy, even if the Youi Car policy is cancelled (meaning the Eligibility Criteria is no longer met).
  12. Youi may change these terms and conditions and Eligibility Criteria applied to the Contents Discount or discontinue the discount at any time without notice, so if a customer chooses to renew a Youi Home Contents policy, the Contents Discount may no longer be available because it is no longer being offered, the policy is no longer an Eligible Policy or the effect of any different terms and conditions in force at that time is that the Contents Discount is not available.
  13. The Contents Discount rate will be the rate that applies in accordance with the terms and conditions that were published at www.youi.com.au on the contract period commencement date.
  14. Youi policies are subject to our usual underwriting and pricing criteria and Product Disclosure Statement as they apply to each contract period.
  15. The Contents Discount applied to the base premium excluding government charges and is subject to minimum base premiums.
  16. In these Terms and Conditions, “Address” means the relevant combination of; unit/flat number, lot number, street number, street name, street type, suburb, and/or any other sub premise information.  The Customer acknowledges that it is his/her responsibility to read his/her policy schedules to ensure that the Address is correct and matches and that the Contents Discount has been applied pursuant to the relevant Special Condition listed on the policy.  The Customer should contact Youi in the event that no Special Condition is listed and he/she considers they have fulfilled the Eligibility Criteria.

Content's Discount Rate 20%

© Youi Pty Ltd

Youi’s Contents Discount

Version 4

Prepared March 2023