Youi Stories.

For individuals like David

Image of David looking straight faced.

What are your assumptions about him?

Don’t let the look fool you. David certainly has a unique style, but is it indicative of what he does for a living, and what he likes (and dislikes)? 

From the outside, it’s not always easy to tell who someone really is. So rather than make assumptions about David, we listened and asked questions to find out what it is that makes him an individual.

David’s job is to take patients in and out of surgery. He doesn’t like keeping his patients waiting.

That’s why he likes that, over the past 12 months*, we’ve answered over 90% of all calls in under 30 seconds.

Image of David smiling.

How close were your assumptions about David?

On the money or way off the mark? 

Lots of people have pre-conceived ideas about who others are and what they do. Problem is, those pre-conceived ideas can often be completely wrong.

That’s why, at Youi, we don’t make assumptions. 

We take the time to discover what’s important so we can provide insurance for individuals.

Based on calls to customer services between 01/07/2021 and 30/06/2022.