Listening pays off for Youi with National Awards


Youi is proud to be recognised by the experts at Canstar as national award winner in 2019 for Outstanding Value Car Insurance, and Mozo’s People’s Choice for Excellent Claims Experience in Home and Car Insurance.

Youi’s philosophy has always been to offer Australians more personalised insurance that doesn’t make assumptions. We continue to challenge the notion that saving money comes at the cost of service and quality. These awards are testament to Youi’s commitment to offering our customers both great value for money and exceptional service.

We put this down to one word – listening. That is, taking the time to ask questions and listen to what customers really need.

Listening is by no means a new theme at Youi. For over seven years we’ve had The YouiWall. It’s a place where we ask anyone that speaks with us to leave a review, good or bad. It’s real-time, unfiltered feedback and offers a layer of public transparency that goes against the grain when it comes to insurance. We believe customers should be heard and we hold ourselves to account to make things better.

To be recognised by the experts at Canstar as a national winner is great motivation to continue to challenge what great insurance looks like in Australia. We’re committed to offering customers a genuine alternative to the big guys and we’ll continue to be the challenger in this industry.

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