We understand that insurance can be confusing, so if you need help with anything, we're here.
Making a claim with us is a simple process. Simply call 13 YOUI (9684) to speak to a member of our claims team or you can also choose to start your claim online at www.youi.com.au.
If you don’t have your policy number to hand that’s ok, the following information will help us locate your policy details:
You have 30 days from the date of the incident to lodge a claim; however it’s a good idea to contact us as soon as you’re able to. You can contact us 24/7 on 13 YOUI (9684) or start your claim online at www.youi.com.au.
No, that’s our job. You just need to contact us with the details and we’ll take it from there.