Car Premium Relief

 

We’re giving our clients, and new clients, temporary relief on their car insurance premiums if they’re using their cars less right now.

At Youi, we’re all about how you use, or don’t use, your car.

But right now:
most people who usually drive to work, aren’t, most people who work from home are driving even less, most stay-at-home parents are at home even more, most retirees are homebound, and most commuters aren’t going anywhere.

If you’re using your car less we’d like to give you 15% temporary relief on your car insurance premiums.

 

Here’s how it works

For existing customers

  1. Log on to manage your policy using your email and date of birth. Login
  2. At the bottom of each car policy card you’ll see a black box with: 'Get 15% temporary relief on this car because it’s being used less due to COVID-19'. Select <Access Relief>,
  3. Answer the question ‘Are you using this car less due to the Covid-19 crisis? ' and hit submit changes.
  4. If you answer ‘yes’, over the next three months you will receive a 15% cashback on the monthly portion of your annual premium. Or if you pay by the month, a 15% cashback on your monthly premium.
  5. Simply repeat this process for each of your car insurance policies.
  6. If your policy is approaching renewal, the premium relief will carry across into your new policy term, ensuring you get the full three months.

For new customers

  1. Start a car insurance quote with us here: Start a quote
  2. In the quote process we’ll ask you the question ‘Are you using this car less due to the Covid-19 crisis?'.
  3. If you answer ‘yes’ and go on to purchase the policy, over the next three months you will receive a monthly 15% cashback on the monthly portion of your annual premium. Or if you pay by the month, a 15% cashback on your monthly premium.

To see what else we’re doing at youi to continue to provide great service and limit the impact of COVID-19 visit youi.com.au/service.

 

COVID-19 Temporary Car Insurance Cashback Terms and Conditions

  1. From 6 April 2020 until 30 June 2020 (unless extended by Youi in its absolute discretion), a temporary cashback of 15% of the monthly premium paid (Cashback) is available for Youi car insurance policies for three months from the date a customer notifies Youi that their car is temporarily being used less due to the COVID-19 crisis.
  2. This offer is open for acceptance between 6 April 2020 to 30 June 2020 inclusive (Eligibility Period).
  3. A reference to “Policy” is to a Youi car insurance policy is an active, paid policy underwritten and issued by Youi Pty Ltd (Youi).
  4. Customers are eligible to obtain the Cashback on all existing or new Policies provided they notify Youi (either by phone, or via the Policy Manager on the Youi website) in relation to each Policy held that they are temporarily using their car(s) less due to the COVID-19 crisis during the Eligibility Period.
  5. The Cashback applies to the monthly premium paid (or monthly portion of the annual or quarterly premium paid) for a period of three months (unless extended or varied).
  6. Due to the unknown nature of the COVID-19 crisis, and the rapidly changing environment, following the three months the Cashback is paid, Youi reserves the right to extend, amend or withdraw the Cashback offer on written notice to customers.
  7. Where a Policy premium has been paid annually or quarterly, Youi will pay the Cashback to the Customer monthly for three months, on the same date each month that the Policy was originally entered into, commencing one month following your acceptance of this offer, to the card or bank account used to pay for the Policy.
  8. Where a Policy premium is paid monthly, Youi will pay the Cashback to the customer monthly for three months following acceptance of this offer, to the card or bank account used to pay for the Policy.
  9. The Cashback is available in addition to any other offer, discount, or promotion offered by Youi.
  10. Youi Policies are subject to its usual underwriting and pricing criteria and Product Disclosure Statement as they apply to each contract period.
  11. Where a Customer misses a payment on a Policy, the Cashback will not be paid by Youi for that month.

Dated 6 April 2020